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The Octagon, Walker Street, Hull, HU3 2RATel: 01482 344060
28 February 2017
You may encounter problems when ordering medications and custom requests at the same time. Therefore in order to ensure that you order all of your required medications and custom requests, please select the medication you wish to order and then click on the "continue" button, at that stage you will have the opportunity to create a "custom" request. If in doubt please contact your practice.
What are repeat prescriptions?
Repeat prescriptions are those medicines you receive on a regular basis, usually for a long-term condition, without having to go and see your GP every time you need them.
Some people order these repeat prescriptions themselves and other choose a pharmacy or dispensing company to order on their behalf.
What is changing?
From 1 April 2020, you (or a person you’ve nominated) will have to order your repeats prescriptions directly from your GP practice. You will no longer be able to order repeat prescriptions through your pharmacy, an online pharmacy or other dispensing contractor.
What is not changing?
If you already order your repeat prescriptions from you’re not affected and don’t need to do anything.
If you collect your medicine from your local pharmacy, or have arrangements in place to have it delivered to your door then speak to your pharmacy to continue these arrangements.
If you receive your medication through a monitored dosage system, for example a dosette box or a blister pack, this change will not affect you.
What do you need to do?
From 1 April 2020, or earlier, if you currently order your repeat prescriptions from a pharmacy, you will have to order from your GP Practice instead. You can do this:
Online – all you have to do is register with us. – (link to information on your website about registering online and ordering repeat prescriptions)
Through the national NHS App – Download the NHS APP and find out more.
In person here at the practice – Simply tick the medicines you need on the white, tear-off section of your prescription and drop it in to us.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
The Electronic Prescription Service allows your prescription to be sent electronically to a pharmacy of your choice.
To sign up, you need to speak to your preferred pharmacy and complete a form to confirm that they can receive your prescription directly.
Once you have signed up, your chosen pharmacy will receive your prescription electronically and you will not have to pick up your paper prescription from us.
If you have already nominated a pharmacy, your prescription will be sent to them electronically unless you tell us otherwise. If you need to obtain a paper prescription for any reason, just let us know at the time of ordering.
This service is optional and you can continue to collect paper prescriptions as you do now if you prefer.
For more information, please speak to your pharmacist.
NB There are some medications which cannot currently be sent by EPS, including controlled drugs. If you are prescribed one of these medications then you will still be issued with paper prescriptions which will need to be collected.
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