Welcome to The Riverside Medical Centre
Re-opening - Monday 22 February
We are pleased to re-open the practice for face to face appointments from 22nd February. If you need to see your GP, practice nurse or other health care professional, please give us a call or choose one of our online options including LIVI and Klinik (see below for further info).
COVID-19 VACCINE - Please do not contact the surgery asking for a vaccine. We will be in touch when the vaccine is available for you.
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus to you, other patients and our GP staff.
Your GP practice is still open but if you need to see your GP, practice nurse or other health care professional, please give us a call first or choose one of our online options including LIVI and Klinik (see below for further info).
This will help us arrange the best appointment for you, over the phone, via video consultation or, where necessary and safe, in person at an alternative practice. You may also be asked about why you need an appointment to help make sure your appointment is with the most appropriate person. If you are asked to come into a practice for your appointment please remember to wear a face covering.
As ever, it’s important that if you have any health concerns, you don’t ignore them. As well as your GP, you can seek medical advice by calling NHS 111 or at through your local pharmacy.
See a GP by video with LIVI
This practice now offers a video GP service – LIVI – to all our patients. To access the service, simply download LIVI from the App store (iPhone) or Google Play (Android), and sign up. You can get medical advice, prescriptions and referrals by video, with appointments available on the same day, even at weekends.
Get the LIVI app here: https://bit.ly/2vzh8GK
Contact a GP online with Klinik
Feeling overwhelmed and stressed? Worried about your circumstances or friends and family? This is perfectly normal in the current climate but if you’re starting to feel like you’re struggling to support and need a little extra help with anxiety or depression you can get support from Let's Talk by calling 01482 247111 or filling in the online referral at www.letstalkhull.co.uk
New Telephone System
We are aware that there are some problems for patients trying to get through on our new phone system. We are working with our provider to find a swift solution and thank you for your patience as we work to resolve these issues. We apologise for any inconvenience this may be causing.
If you want to book a practice appointment in the evening or at weekends, you can do this through Access+. You can get an appointment with a GP, nurse, healthcare assistant or other health professional at one of three hubs in Hull. There's more information on the website www.accessplus.org.uk
To use the online services click the logo below. (You must be registered to use this service).
Dear Patient, if you require an interpreter at your appointment please contact the Practice to book one for you. We are sorry we cannot book interpreters via our online appointment booking system.
(Site updated 22/02/2021)